Contact PromoTicket
Get in touch with our Bloemfontein support desk for ticket inquiries or organiser assistance.
Direct Assistance
Chat on WhatsApp
EMAIL SUPPORT:
info@promoticket.co.za
LOCATION:
Bloemfontein, Free State, South Africa
HOURS:
Monday – Sunday: 08:00 – 22:00
Frequently Asked Questions
How do I receive my ticket after paying?
Your ticket and QR code are instantly displayed on your confirmation screen, sent to your email address, and accessible anytime by logging into your account.
What if I don't have mobile internet at the venue gate?
You can take a screenshot of your ticket QR code or download the offline pass before leaving home. Our gate scanners verify cryptographic signatures even when offline.
How do Cash at Gate reservations work?
If the organiser has enabled Cash at Gate, you reserve your spot online without paying. On arrival at the venue, bring exact cash to the ticket gate to collect your entry stamp.